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Thank you for choosing Sena Cruises. It is our pleasure to provide you with the best memories of Lan Ha Bay trip. We are committed to providing satisfaction to all our guests. In order to achieve this aim, we highly appreciate your assistance in completing this form. Your honest feedback helps us serve you better and enhance our service standards. Thank you so much!
Information
Your Name:
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Email:
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Phone number:
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Cabin number:
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1.How do you know about Sena Cruises Halong?
Tripadvisor
Internet
Travel agent
Friend
Others
3. How would you rate the followings of Sena Cruises?
3.1 OVERALL SATISFACTION
Overall on-board experience
Excellent
Good
Fair
Poor
Cruise itinerary & activities
Excellent
Good
Fair
Poor
3.2 TRANSPORTATION
Driving skill
Excellent
Good
Fair
Poor
Cleanliness of vehicle
Excellent
Good
Fair
Poor
Driver attitude
Excellent
Good
Fair
Poor
3.4 FOOD & BEVERAGE
Overall experience with crew
Excellent
Good
Fair
Poor
Friendly staff
Excellent
Good
Fair
Poor
Cleanliness of cabin
Excellent
Good
Fair
Poor
Air – conditioning
Excellent
Good
Fair
Poor
Comfort of cabin
Excellent
Good
Fair
Poor
3.3 CRUISES CHARACTERISTICS
First Lunch
Excellent
Good
Fair
Poor
First Dinner
Excellent
Good
Fair
Poor
Second lunch (for 3 days 2 nights)
Excellent
Good
Fair
Poor
Second dinner (for 3 days 2 nights)
Excellent
Good
Fair
Poor
Last Lunch
Excellent
Good
Fair
Poor
Breakfast
Excellent
Good
Fair
Poor
Quality of beverage
Excellent
Good
Fair
Poor
3.5 TOUR GUIDE
Communication skill
Excellent
Good
Fair
Poor
Enthusiasm
Excellent
Good
Fair
Poor
Knowledge
Excellent
Good
Fair
Poor
4. Would you recommend Sena Cruises to your friends and relatives?
Yes
Maybe
No
5. Do you agree to use your photos for Sena Cruises 's advertisement?
Yes
No
Please share your comments or suggestions to improve our service:
Thank you very much for your time and your sharing!
Whatssapps
+84 97 400 1062
Our website
wwww.senacruises.com
Email Us
info@senacruises.com
